AGB
Terms of Service
Last updated: September 24, 2026
These Terms of Service (“Terms”) govern your access to and use of dxcsdf.shop and any purchases made through our online store.
The website is operated by:
WHITE & LLOYD CONSULTING ENGINEERS LIMITED
DEVON HOUSE, 11 HIGH STREET
THAMES DITTON, ENGLAND
KT7 0SD
Company Registration Number: 11064240
Website: dxcsdf.shop
Email: support@dxcsdf.shop
Telephone: +44 1945 582658
By accessing our website or placing an order, you agree to these Terms. These Terms do not limit or exclude any mandatory consumer rights available to you under applicable law.
1. General Conditions
By using this website, you confirm that you have the legal capacity required to enter into a contract or that you are using the website with the authorization of a person legally responsible for you where required.
You agree not to use our website, products or services for unlawful, fraudulent or unauthorized purposes.
We reserve the right to refuse or cancel orders where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability or other legitimate reasons. Where payment has already been received for an order that we cancel, the applicable amount will be refunded.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, availability and other information displayed on our website are accurate.
However, colors and appearance may vary slightly depending on your device, display settings or manufacturing variations.
Minor differences that do not affect the essential characteristics or agreed functionality of a product may occur.
Nothing in these Terms limits your statutory rights where goods are defective, damaged, incorrectly supplied or otherwise not in conformity with the contract.
3. Prices
Product prices are displayed on our website before you place an order.
The final price applicable to your order will be shown during checkout before you confirm the purchase.
We reserve the right to change product prices at any time. Price changes will not normally affect orders that have already been accepted.
If an obvious pricing or technical error occurs, we may contact you before processing the order or cancel the affected order and provide an appropriate refund where payment has already been made.
4. Orders and Contract Formation
When you place an order through dxcsdf.shop, you are submitting an offer to purchase the selected products.
After your order is submitted, you may receive an electronic confirmation acknowledging receipt of your order.
The purchase contract is concluded in accordance with the ordering and confirmation process presented during checkout and subject to applicable consumer law.
We may contact you if additional information is reasonably required to process or deliver your order.
5. Payment
Available payment methods are displayed during checkout.
Cash on Delivery (COD) may be available for eligible orders and destinations.
Where Cash on Delivery is selected, payment is generally collected in connection with delivery according to the instructions provided by the applicable delivery service.
The availability of a particular payment method may depend on the destination, order, product or services available at the time of checkout.
Only payment methods actually displayed and available during checkout should be considered available for a particular order.
6. Shipping and Delivery
We currently offer free standard shipping for eligible orders to supported destinations in Germany and Austria.
Available delivery options and any applicable restrictions will be displayed during checkout.
Delivery estimates are provided for informational purposes and may be affected by circumstances outside our reasonable control.
We will make reasonable efforts to deliver orders within the estimated delivery period communicated to you.
Additional information regarding delivery may be provided in our Shipping and Delivery Policy.
7. Right of Withdrawal
Consumers purchasing online may have a statutory right to withdraw from the purchase contract within 14 days without giving a reason, subject to applicable exceptions.
For goods, the withdrawal period generally begins when you, or a third party designated by you other than the carrier, receives the goods.
To exercise your right of withdrawal, please contact:
Email: support@dxcsdf.shop
Telephone: +44 1945 582658
Further information regarding withdrawals, returns and refunds is provided in our Return & Refund Policy.
Nothing in these Terms restricts any mandatory statutory withdrawal rights available under applicable consumer law.
8. Returns and Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy and applicable consumer law.
If you exercise a valid statutory right of withdrawal, refunds will be processed in accordance with the applicable legal requirements.
We may be entitled to withhold reimbursement until the returned goods have been received or you have supplied appropriate evidence that the goods have been returned, where permitted by law.
For orders paid using Cash on Delivery, we may request suitable payment information in order to process a refund.
9. Defective or Non-Conforming Products
If a product is defective, damaged, incorrectly supplied or otherwise does not conform to the purchase contract, please contact us at:
Please provide your order number and information reasonably necessary for us to identify and assess the issue.
Depending on the circumstances and applicable law, you may be entitled to remedies such as repair, replacement, price reduction or refund.
Nothing in these Terms excludes or limits mandatory statutory rights relating to defective or non-conforming goods.
10. Product Availability
All products are subject to availability.
In rare circumstances, a product may become unavailable after an order has been placed.
If we cannot supply an ordered product, we will contact you and, where applicable, refund any amount already paid for the unavailable product.
11. Accuracy of Account and Order Information
You agree to provide current, complete and accurate information when placing an order.
You are responsible for ensuring that your delivery address, telephone number, email address and other information provided during checkout are correct.
If you discover an error after placing an order, please contact us as soon as possible at support@dxcsdf.shop.
We cannot guarantee that changes can be made after an order has entered the fulfillment or shipping process.
12. Website Availability
We aim to keep our website accessible and functioning properly but cannot guarantee uninterrupted or error-free access at all times.
We may temporarily suspend or restrict access where reasonably necessary for maintenance, security, technical updates or circumstances outside our reasonable control.
13. Intellectual Property
Unless otherwise stated, the website and its original content, including text, graphics, layouts and other materials, are owned by or lawfully used by WHITE & LLOYD CONSULTING ENGINEERS LIMITED or its licensors.
You may use the website for personal and lawful shopping purposes.
You may not reproduce, distribute, commercially exploit or otherwise misuse protected website content without appropriate authorization, except where permitted by applicable law.
14. Prohibited Uses
You must not use this website:
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For unlawful or fraudulent purposes.
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To violate applicable laws or regulations.
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To transmit malicious software, viruses or harmful code.
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To interfere with the security or operation of the website.
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To attempt unauthorized access to systems, accounts or data.
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To collect or misuse personal information unlawfully.
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To submit false or misleading information in connection with an order.
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To infringe intellectual property or other legal rights.
We may restrict access to our services where reasonably necessary in response to misuse or unlawful activity.
15. Third-Party Services
Our website may use or provide access to third-party services, including payment, delivery, analytics, technical and e-commerce services.
Third-party services may be governed by their own terms and privacy policies.
Where third-party services are used to process an order, we may share information reasonably necessary to provide the requested service, subject to our Privacy Policy and applicable law.
16. Personal Data and Privacy
Personal data collected through our website is processed in accordance with our Privacy Policy and applicable data protection law.
Please review our Privacy Policy for information about how personal data is collected, used, stored and shared.
17. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.
In particular, these Terms do not exclude or restrict mandatory consumer rights or liability that cannot lawfully be excluded.
To the extent permitted by applicable law, we are not responsible for losses caused solely by circumstances outside our reasonable control or losses that were not reasonably foreseeable when the contract was concluded.
18. Force Majeure
We will not be responsible for delays or failures caused by circumstances outside our reasonable control, to the extent permitted by applicable law.
Such circumstances may include severe weather, natural disasters, transportation disruptions, telecommunications failures, governmental actions or other events that could not reasonably have been prevented.
We will take reasonable steps to minimize the effects of such events where possible.
19. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices, technology or legal requirements.
The version applicable to your purchase will generally be the version in effect when your order is placed, unless applicable law requires otherwise.
The latest version will be published on this website with an updated revision date.
20. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Any invalid provision will be interpreted or limited only to the extent necessary to comply with applicable law.
21. Governing Law and Consumer Rights
These Terms and contracts concluded through our website are subject to applicable law.
Where you are a consumer residing in Germany, Austria or another jurisdiction providing mandatory consumer protection rights, nothing in these Terms deprives you of protections that cannot legally be excluded or restricted by contractual agreement.
Any provision concerning applicable law or jurisdiction must therefore be interpreted subject to mandatory consumer protection rules applicable to you.
22. Contact Information
If you have questions regarding these Terms, an order or our services, please contact:
WHITE & LLOYD CONSULTING ENGINEERS LIMITED
DEVON HOUSE, 11 HIGH STREET
THAMES DITTON, ENGLAND
KT7 0SD
Company Registration Number: 11064240
Website: dxcsdf.shop
Email: support@dxcsdf.shop
Telephone: +44 1945 582658
These Terms should be read together with our Privacy Policy, Return & Refund Policy and Shipping and Delivery Policy.