Privacy Policy

Last updated: September 24, 2026

This Privacy Policy describes how dxcsdf.shop (“we”, “us”, or “our”), operated by WHITE & LLOYD CONSULTING ENGINEERS LIMITED, collects, uses, stores and protects personal information when you visit our website, place an order, contact us or otherwise use our services.

We respect your privacy and process personal data in accordance with applicable data protection laws, including, where applicable, the General Data Protection Regulation (GDPR).

1. Data Controller

The controller responsible for the processing of personal data through this online store is:

WHITE & LLOYD CONSULTING ENGINEERS LIMITED
DEVON HOUSE, 11 HIGH STREET
THAMES DITTON, ENGLAND
KT7 0SD
Company Registration Number: 11064240

Website: dxcsdf.shop
Email: support@dxcsdf.shop
Telephone: +44 1945 582658

If you have questions about this Privacy Policy or how your personal data is processed, please contact us using the details above.

2. Personal Data We Collect

Depending on how you interact with our website, we may collect and process information such as:

• Name

• Billing and shipping address

• Email address

• Telephone number

• Order and transaction information

• Products purchased or viewed

• Payment method information

• Communications with our customer service team

• Device and browser information

• IP address

• Website usage and interaction information

• Cookie and similar technology information

• Information necessary to prevent fraud and maintain website security

We only collect personal data that is reasonably necessary for the purposes described in this Privacy Policy.

3. How We Use Personal Data

We may process personal data for purposes including:

• Processing and fulfilling orders

• Arranging delivery

• Providing Cash on Delivery where available

• Sending order confirmations and service-related communications

• Managing returns, refunds and customer requests

• Providing customer support

• Operating and improving our online store

• Detecting and preventing fraud, misuse and security incidents

• Maintaining business and transaction records

• Complying with legal, tax, accounting and regulatory obligations

• Providing marketing communications where permitted by law

• Measuring and improving the effectiveness of our services and website

We will not use personal data for purposes that are incompatible with those described in this policy unless permitted or required by applicable law.

4. Legal Bases for Processing

Where the GDPR applies, we process personal data only where we have an appropriate legal basis.

Depending on the circumstances, this may include:

Performance of a contract:
We process information necessary to accept, process, deliver and manage your order.

Legal obligations:
We may process and retain certain information to comply with applicable tax, accounting, consumer protection or other legal requirements.

Legitimate interests:
We may process information where necessary for legitimate business interests, such as preventing fraud, maintaining website security, improving our services and responding to customer enquiries, provided those interests are not overridden by your rights and interests.

Consent:
Where required, we may ask for your consent before processing information for specific purposes, including certain marketing or non-essential cookie activities. You may withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

5. Orders and Cash on Delivery

When you place an order, we process the information necessary to complete the transaction, including your contact details, delivery address and order information.

Where Cash on Delivery (COD) is available and selected during checkout, information necessary to arrange delivery and collect payment may be shared with relevant delivery, logistics or service providers.

Payment and delivery methods available for a particular order are those displayed during checkout.

6. Sharing Personal Data

We may share personal data with third parties where reasonably necessary to operate our store and provide our services. These may include:

• E-commerce platform and hosting providers

• Delivery and logistics providers

• Payment service providers

• IT and technical service providers

• Customer service providers

• Analytics and advertising providers, where permitted

• Professional advisers such as accountants, auditors or legal advisers

• Government authorities or regulators where required by law

We do not disclose personal data to third parties except where necessary for legitimate business purposes, to provide our services, with your consent, or where required or permitted by law.

7. Shopify

Our online store is operated using the Shopify e-commerce platform.

Shopify may process certain personal data when you browse our store, place an order or otherwise interact with services provided through the platform.

Shopify's processing of personal information is also subject to its own applicable privacy terms and policies.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage, improve performance and, where permitted, support analytics and advertising.

Some cookies are necessary for the website to function properly. Other cookies may require your consent under applicable law.

Where required, you can manage your preferences through the cookie or consent controls available on our website.

You can also configure your browser to block or delete certain cookies. Please note that disabling essential cookies may affect some website functions.

9. Marketing Communications

Where permitted by applicable law, we may send marketing communications regarding products, services or offers.

Where consent is required, marketing communications will only be sent after appropriate consent has been obtained.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us at:

support@dxcsdf.shop

Service-related communications concerning an order or customer request may still be sent where necessary.

10. International Data Transfers

Because we use service providers and technology infrastructure that may operate internationally, personal data may in certain circumstances be processed or stored outside Germany, Austria or the European Economic Area.

Where applicable law requires safeguards for international transfers of personal data, we take appropriate measures or rely on lawful transfer mechanisms intended to provide an adequate level of protection.

11. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including:

• Fulfilling orders and contractual obligations

• Handling returns, refunds and customer service requests

• Maintaining transaction and accounting records

• Resolving disputes

• Preventing fraud

• Complying with legal and regulatory obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

When personal data is no longer required, we may delete or anonymize it in accordance with applicable law.

12. Data Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Your Data Protection Rights

Where the GDPR applies, you may have rights concerning your personal data, including the right to:

• Request access to your personal data

• Request correction of inaccurate or incomplete information

• Request deletion of personal data in certain circumstances

• Request restriction of processing

• Object to certain processing

• Request data portability where applicable

• Withdraw consent where processing is based on consent

• Lodge a complaint with a competent data protection supervisory authority

These rights may be subject to conditions and limitations under applicable law.

To exercise your rights, please contact:

support@dxcsdf.shop

We may request reasonable information to verify your identity before responding to certain requests.

14. Right to Object

Where we process personal data on the basis of legitimate interests, you may have the right to object to that processing based on your particular situation.

Where personal data is processed for direct marketing purposes, you may object to such processing at any time.

15. Children's Privacy

Our services are not specifically directed at children.

We do not knowingly collect personal information from children where doing so would be prohibited by applicable law. If you believe that a child has provided personal data to us improperly, please contact us so that we can review the situation and take appropriate action.

16. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of third-party services before providing personal information to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, legal requirements or other operational reasons.

When appropriate, the updated version will be published on this page with a revised “Last updated” date.

18. Complaints

If you have concerns about how we process your personal data, please contact us first at:

support@dxcsdf.shop

Where applicable, you also have the right to lodge a complaint with the competent data protection supervisory authority in your country of residence or another authority permitted under applicable data protection law.

19. Contact Us

For questions, requests or concerns regarding privacy or personal data, please contact:

WHITE & LLOYD CONSULTING ENGINEERS LIMITED
DEVON HOUSE, 11 HIGH STREET
THAMES DITTON, ENGLAND
KT7 0SD
Company Registration Number: 11064240

Website: dxcsdf.shop
Email: support@dxcsdf.shop
Telephone: +44 1945 582658